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Uncover Hidden Commissions with Energy Claim

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Are you struggling under the burden of soaring business energy bills, or even grappling with business energy contracts at your schools? What if we told you that the solution might be just a touch away, hidden in plain sight, right within your energy bills? Imagine discovering a forgotten treasure chest or a time capsule, filled with cash that rightfully belongs to you. That’s exactly how uncovering hidden commissions with an energy claim feels.

Dive in as we guide you through the potent process of retrieving the lost fortunes your business, or even schools, have been unknowingly surrendering to brokers and suppliers in this thorough blog post: “Uncover Hidden Commissions with Energy Claim: Get Your Money Back Now!” Prepare for some unexpected revelations!

How we can help you make a hidden commission energy claim

A hidden commission energy claim refers to undisclosed fees or commissions paid to energy brokers by energy suppliers, resulting in higher bills for businesses or even schools. If you suspect that your energy bills have been affected by hidden commissions, you may be able to make a compensation claim.

It’s important to contact a reputable claims management firm with experience in this area, as they can guide you through the process of making a claim and help ensure you receive the compensation you deserve. Our website offers information on business energy compensation and how to file a claim.

What Are Hidden Commissions in Energy Deals?

Hidden commissions are additional charges that are not disclosed to businesses or schools by energy brokers or suppliers within their business energy contracts. These undisclosed fees can result in higher bills than they were originally quoted. Hidden commissions take many forms, including commission payments from suppliers to brokers, markups on energy bills, and hidden fees within contracts.

To provide an example, let’s say a business or school is looking for a new energy supplier and hires an energy broker to find the best deal. The broker presents several options for the business owner or school administrator, who chooses the lowest-priced option. However, the broker fails to disclose that they received a commission from the supplier for securing that contract. As a result, more money is paid than should have been, and the expected savings are not realised.

Hidden commissions are prevalent in the energy industry because they create a conflict of interest between brokers and their clients. Energy brokers act as intermediaries between businesses, schools, and energy suppliers; however, their primary goal is to secure deals with suppliers that pay them the highest commission rates rather than offering their clients transparency and finding them the best deals.

Some might argue that hidden commissions are necessary for energy brokers’ survival as a business model. Since brokers work on a commission basis, they need income to sustain their livelihoods. While this may be true, it does not excuse the unethical practice of withholding information from clients about hidden commissions in their business energy contracts.

One could compare hidden commissions to a restaurant adding gratuity to a customer’s bill without notifying them beforehand. The customer would feel cheated and deceived upon seeing the bill. Similarly, businesses and schools can feel taken advantage of when finding out they paid more than expected due to hidden commissions.

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What constitutes a hidden commission?

Understanding what constitutes a hidden commission is crucial when identifying these practices in your energy deals. Now let’s dive into the roles of energy brokers and suppliers in these deals. Insights such as these will equip you to more effectively handle your business energy contracts in the future.As something was mentioned before, energy brokers act as intermediaries between businesses and energy suppliers.

They aid businesses in comparing deals, negotiating contracts, and securing favourable terms for energy contracts that contain the appropriate content. In contrast, energy suppliers generate revenue by providing energy to customers through a contract agreement, in relation to the energy consumption needs of the client.

Role of Energy Brokers and Suppliers

Energy brokers and suppliers have a close relationship where they need each other to operate effectively, conforming to a certain synergy. Energy brokers require relationships with multiple suppliers to offer clients a wide array of options, creating a symbiotic cycle of benefits. On the other hand, energy suppliers rely on energy brokers to connect them with potential customers, emphasising the importance of their connection.

The relationship between an energy broker and supplier loosely resembles something of a marriage- both parties depend on each other but must work together for the partnership to be successful.

However, this symbiotic relationship becomes problematic when hidden fees or undisclosed commissions are involved. As discussed earlier, brokers prioritise their commissions over their clients’ savings interests, to the detriment of their professional ethics.

In some cases, in direct relation to boosting profit, an energy supplier may offer an energy broker a higher commission rate for negotiating a deal with a client than what is disclosed to the client. If this happens without the client’s awareness or consent, it is considered a hidden commission and should be reported immediately.

Now that we have unpacked the content regarding the roles of brokers and suppliers let’s delve into the consequences of undisclosed commissions in more detail.

Undisclosed commissions in energy deals can have severe consequences for businesses, which include increased energy costs, financial losses, and damaged reputation. When energy brokers receive hidden commissions from the suppliers, they are more likely to recommend those suppliers over others, even if it’s not in the best interest of the client. Consequently, this action directly affects businesses’ bottom line as they end up paying more than what they would have paid otherwise.

Consequences of Undisclosed Commissions

For instance, a small manufacturing business was approached by an energy broker with a seemingly fantastic deal. The broker claimed that he could secure them a fixed rate for three years with one of the biggest suppliers in the market. After careful consideration, the business owner agreed to the deal and signed the contract with all its content. However, after some time went by, the owner realised that they were being charged 15% more than their previous supplier’s rate. Upon further inquiry, it was revealed that their broker had an undisclosed commission agreement with the energy supplier. As a result, they were losing thousands of dollars every year in extra charges.

In addition to financial implications, undisclosed commissions can also undermine trust between businesses and brokers. Businesses may feel deceived and misled as they come to realise that their brokers did not provide honest advice. This perceived lack of transparency can damage relationships significantly and make it difficult for businesses to procure energy services in the future.

However, it is also important to note that not all brokers operate unethically or engage in malpractices like hiding commission payments. Many brokers are completely transparent about their fees and commission rates and work diligently to find favourable deals for their clients. Nevertheless, in relation to avoiding such scenarios, it is still critical for businesses to always be vigilant of any undisclosed commission or fee.With that said, let’s explore how these hidden commissions impact a business’s energy bills in the context of the energy market, which includes players such as British Gas.

Undisclosed commissions can lead to higher energy bills for businesses. When organisations like energy brokers receive a commission from an energy supplier, such as British Gas, they add it to the energy contract’s price. These hidden commission charges are typically disguised in different parts of the invoice, from transportation costs to administration fees. As such, businesses may not realise that they are paying more than what they agreed to or have budgeted for.

For example, consider a business that has signed a new contract with an energy supplier on advice from their broker. Their broker did not disclose that there was a commission agreement in place with British Gas and recommended the supplier anyway. Over time, the business noticed their bills started to increase despite using the same amount of energy. Upon close inspection, the business discovered hidden transaction fees and administration fees, leading to several thousand dollars in additional charges that distorted the energy market’s fairness.

Effect on Businesses' Energy Bills

Hidden commissions can be difficult for businesses to identify as they often appear as legitimate charges within their invoices. This lack of transparency can cause significant financial harm to organisations and force businesses into difficult financial situations.

One way to think of these undisclosed commissions is like a tax on top of your energy bill. Instead of going to government entities, these taxes get funnelled through brokers, who stand to make hefty profits by maintaining these agreements with suppliers such as British Gas at the expense of their clients.

However, suppose brokers obtain informed consent from their clients before taking up any commission paid by the suppliers. In that case, it is somewhat acceptable as it ensures they remain impartial while advising which supplier on the competitive British energy market will provide quality services at reasonable terms and prices.

Now that we understand how undisclosed commissions impact businesses’ bottom line, let us discuss how you can uncover them.

Hidden commissions in energy deals are often disguised by energy suppliers that fail to disclose any fees, leading businesses with skyrocketing bills. To identify and uncover these hidden charges, within the transparent market organisations aspire to, it’s essential to look out for certain signs.

Firstly, energy contracts within the energy market, especially from prominent players like British Gas, should always be reviewed carefully before signing them. Look out for any unclear terms and conditions that might suggest the presence of hidden charges or commission payments. If anything appears ambiguous, do not hesitate to ask your energy broker for clarification.

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If the details on your claim form show that you may have been mis-sold your energy contract, all you need to do is sign a Letter of Authority and we will continue to progress the claim on your behalf.

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Once your claim has been forwarded to our expert legal team, it will take some time to process the details and provide a resolution. We will keep you informed of the progress of your case every step of the way.

Identifying and Uncovering Hidden Commissions

A case study from a small business owner suggests that after reviewing the fine print of an energy contract from the British energy market, he stumbled upon suspicious language indicating undisclosed commissions. Upon investigation, it was discovered that the supplier had been charging two sets of commissions on his account without his knowledge, causing his bills to increase significantly.

Secondly, it’s important to question whether your broker is fully transparent with their services and commission rates in the energy market. Although many brokers have become more regulated and transparent since OFGEM intervened, some still operate without disclosing the entirety of their fee structure.

You can find organisations like reputable brokers who follow regulations by checking industry associations like the Utilities Intermediaries Association (UIA) or The Business Energy Users Council (BEUC) and ensure they have informed you about their commission rates before signing up.

Think of negotiating an energy contract like shopping around for a car – you wouldn’t buy one off the lot without doing research beforehand or asking questions about its condition. It’s equally important to know if your broker has met all ethical standards as they work as a representative between you and the supplier. It’s important to request official statements to confirm this.

By understanding these signs of hidden commissions and putting in place strategies to detect them, you can better equip yourself when protecting your business from deceptive practices. The next most important step is communicating with your energy broker. Statements, both verbal and written, should be clear and transparent.

To ensure no hidden fees or commission charges are present in your energy contract, it’s crucial to ask the right questions when working with energy brokers. These questions, backed by the broker’s statements, will allow you to better understand their service and if any additional fees are present.

Before hiring a broker, they disclose their complete fee structure and payment negotiation process in official statements. If commissions are involved, ensure they’re transparent about rates and how they affect your overall energy bill.

£389m has already been paid back in redress payments

….and this number is rising.

Asking the Right Questions to Your Energy Broker

Think of these questions and the need for broker’s statements like asking a restaurant for an itemised bill – you wouldn’t want to be presented with one total amount without adequate explanation of all charges.

Some reputable brokers practise full transparency by sharing cost-benefit analyses, providing statements about their fees, and producing proof-of-service reports on behalf of clients. Others offer energy procurement services as well as advice on consumption reduction strategies, guaranteeing a more comprehensive and transparent service.

Be wary of brokers who are hesitant or evasive when approached with such inquiries. A significant red flag is if they do not reveal their commissions instantly in their statements or try to avoid the topic altogether.

The regulatory body OFGEM makes it mandatory for energy brokers to provide clients with a written statement covering all commission payments received on each deal and making sure there is no conflict of interest between their obligations to you and the offers presented by suppliers. Remember, these statements are a crucial part of ethical business practice.

A small business owner from London, UK was successful in uncovering his broker’s undisclosed commissions by requesting this information via a written mandate. This led to not only getting the money paid to his broker back but also resulted in signing up for better electricity supply deals for his enterprise going forward. His action underlines the immense power of demanding clear and truthful statements.

By ensuring complete transparency, asking all necessary questions, requiring explicit statements, and monitoring contracts consistently, you can be certain that hidden commissions won’t cause harm to your business anymore. This leads to the ultimate goal of being more profitable by actively managing all energy bills and expenses.

If you suspect that your business may have been a victim of hidden commissions in your energy deals, the good news is that there are steps you can take to claim your money back. Soliciting full disclosure in the form of statements is one potent action.

The first step in making a claim is to gather all the necessary information about your energy deals and any commissions paid to your energy brokers. Scrutinise all the statements you have from your broker to validate your suspicions.

Steps to Claim Your Money Back

If you suspect that your business may have been a victim of hidden commissions in your energy deals, the good news is that there are steps you can take to claim your money back.

The first step in making a claim is to gather all the necessary information about your energy deals and any commissions paid to your energy brokers. This includes copies of contracts, invoices, and any other relevant documentation.

Once you have gathered all the necessary information, you can contact your energy broker and raise your concerns about hidden commissions. If your energy broker has not been transparent about their commission rates, they may be willing to negotiate a refund.

For instance, one UK-based small business discovered that they were paying higher energy bills than they should have been due to undisclosed commissions by their energy broker. After raising their concerns with the broker and requesting a refund, they were able to recover several thousand pounds in overpaid fees.

If contacting your energy broker does not result in a resolution or if you are not satisfied with their response, you may need to escalate your complaint to a regulatory body such as Ofgem.

According to Ofgem’s guidelines for businesses who suspect hidden commission payments from an energy supplier or broker might have led them to pay more for their gas or electricity: “the Code provides a framework for resolving disputes arising from incorrect or misleading information given by suppliers and third parties.”

Before making a claim with Ofgem, be sure to read their guide on how to complain about an energy company. You will need to provide details of the issue and supporting documentation.

After following these steps, if you still don’t receive a satisfactory outcome, then it may be time to consider legal action against your energy supplier or broker. It’s important to seek professional legal advice before pursuing this option, as it can be costly and time-consuming.

However, taking legal action shouldn’t be your first move. While it can be effective, it’s important to keep in mind that legal action also requires evidence of wrongdoing. Additionally, there may be a chance of losing the case or failing to recover any compensation.

If you do decide to pursue legal action, you may want to consider working with a solicitor experienced in energy contract disputes. They can help ensure that your claim is taken seriously and give the best possible chance of success.

Think of it like this: recovering hidden commissions from energy deals is like finding a needle in a haystack. But if you have the right tools and guidance, you can locate the needle and extract it from the haystack.

Overall, if your business has been affected by hidden commissions in your energy deals, it’s important to take action as soon as possible. Start by gathering all relevant information and contacting your energy broker. If necessary, escalate your complaint to regulatory bodies like Ofgem or seek legal advice. With persistence and diligence, you can uncover hidden commissions and secure a refund for your business.

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Based on feedback from over 13,000 clients that we’ve helped with their successful financial mis-selling claims.
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